Our Services
End-to-end driver feedback and resolution—powered by AI voice agents
Complete Driver Feedback Solution
From the moment a road user calls to final resolution and analytics—we handle everything
AI Voice Inbound Lines
Dedicated numbers with multilingual AI agents
Ticketing & Resolution
Automated case creation and management workflows
Analytics & Scoring
Driver performance tracking and fleet insights
Integrations
Connect with your existing business systems
AI Voice Inbound Lines
Professional AI voice agents answer every call instantly, in the caller's preferred language, with customizable prompts and routing.
- Dedicated phone numbers for your fleet
- IVR options for different feedback types
- 20+ language support with native accents
- Configurable voice prompts and responses
- Intelligent call routing and classification
AI Agent:
"Thank you for calling. I can help you report driver feedback. What's the license plate number?"
Caller:
"ABC-123, I saw unsafe driving on Highway 95..."
Vehicle: ABC-123
Location: Highway 95, Mile 42
Time: Today, 2:30 PM
Caller reported unsafe lane changing and excessive speed...
Ticketing & Resolution
Every call automatically becomes a structured ticket with SLA timers, assignment workflows, and resolution tracking.
- Automatic case creation from voice calls
- SLA timers and due date management
- Team assignment and workflow routing
- Status tracking: Open → In Progress → Resolved
- Internal notes and collaboration tools
- Evidence attachments and documentation
Analytics & Scoring
Transform feedback data into actionable insights with driver scorecards, vehicle history, and fleet-wide analytics.
- Individual driver performance scorecards
- Vehicle-specific incident history
- Fleet-wide safety trend analysis
- Exportable reports for management
- Heatmaps showing problem areas
- Coaching recommendations based on data
Driver Performance Dashboard
Perfect for Any Fleet Type
Logistics & Delivery
Package delivery, freight, last-mile services
Passenger Transport
Bus, coach, taxi, and rideshare services
Field Services
Utilities, maintenance, and service companies
Municipal Services
Government fleets and service contractors
Optional: Stickers & Labels
While we're digital-first, we understand some fleets prefer physical "How's My Driving" displays. We offer custom stickers and labels on request.
- Custom branding with your company logo
- QR codes linking to feedback system
- Vehicle identification numbers
- Weather-resistant materials
- Multiple sizes and formats available
Custom Branding
QR Code
How's My Driving?
Call: 1-800-FEEDBACK
Vehicle ID: FL-001
Ready to Get Started?
Let's discuss how RoadReport.ai can improve your fleet's safety and reputation